Privacy Policy | United States Concrete Contractors

Effective date: [[CONFIRM: effective date]]

This policy explains what personal information United States Concrete Contractors collects through unitedstatesconcretecontractors.com, why we collect it, and the choices you have. United States Concrete Contractors is a trade name of [[CONFIRM: legal entity name]]. In this policy, "we," "us," and "our" mean that business.

We provide concrete contracting services in Long Beach, Lakewood, and surrounding areas of Los Angeles County and Orange County, California.

Information we collect

You give us this information directly:

Quote request form: your name, phone number, email address, address or ZIP code, project type, approximate project size, timeline, budget range, optional photos, and any notes you add.
Text message consent: whether you check the optional SMS box on the form. This box is unchecked by default.
Calls and texts: the content of phone calls and text messages you send us, and the phone number you call or text from.

The site also collects some information automatically:

Basic server logs. These may include your IP address, the pages you request, the date and time, and your browser type. Our hosting provider creates these logs.
Security data. We use a hashed version of your IP address to limit how often the site accepts requests from one source. This helps block abuse.

Analytics

No analytics tools run on this site at this time. If we enable Google Analytics 4, a Google service that measures how people use a website, we will update this policy to describe the data it collects. No analytics run until we enable them.

How we use your information

To respond to your quote request.
To schedule a site visit.
To communicate with you about your quote or project by phone, text (if you agreed), or email.
To keep the site secure and prevent abuse.
To keep records of quotes and projects.
To meet legal obligations.

We use photos you upload only to prepare your quote and to discuss your project with you.

To request a quote, use our quote form.

Service providers

We use service providers to run the site and handle your requests. Cloudflare hosts this website, runs the serverless function that processes form submissions, stores form submissions, and provides security features such as rate limiting. You can read the Cloudflare privacy policy. Our phone and messaging services also process the calls and texts you send us. Service providers may use your information only to provide services to us.

We do not sell or share your information

We do not sell personal information. We do not share personal information for cross-context behavioral advertising. We do not disclose personal information to third parties for their own direct marketing.

How long we keep information

We keep quote request information for as long as we need it to respond to you, manage your project, keep business records, and meet legal obligations. When we no longer need it, we delete it or remove the details that identify you. You can ask us to delete your information as described below.

Text message consent

You may agree to receive text messages from us about your quote request or project. To agree, check the SMS box on the quote form. The box is unchecked by default, and you choose whether to check it.

Consent is not a condition of buying any product or service from us.
Message frequency varies depending on your project.
Message and data rates may apply.
Reply STOP to any text message to stop receiving messages from us.
Reply HELP to any text message for help, or contact us using the details below.
You can withdraw your consent at any time by replying STOP or by contacting us. Withdrawing consent does not affect messages we sent before you withdrew.

We will not share your mobile phone number or your text message consent with third parties for their marketing.

How we protect information

We use reasonable safeguards to protect your information, including encrypted connections (HTTPS) and limits on who can access it. No website or messaging system is completely secure, so we cannot guarantee absolute security.

Children

This website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.

Do Not Track and Global Privacy Control

Our site does not respond to Do Not Track browser signals because there is no common standard for them. We treat a Global Privacy Control signal as a request to opt out of the sale and sharing of personal information. You can learn more at globalprivacycontrol.org.

California Shine the Light law

Under California Civil Code section 1798.83, California residents may ask once a year whether a business disclosed their personal information to third parties for those third parties' direct marketing purposes. We do not make those disclosures. You can send a request using the contact details below.

Your California privacy rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the CCPA), gives you these rights:

Right to know. You can ask what personal information we collected about you, where we got it, why we collected it, and whether we disclosed it.
Right to delete. You can ask us to delete personal information we collected from you. The law allows us to keep some information, such as records we must keep by law. If we keep it, we will tell you why.
Right to correct. You can ask us to correct inaccurate personal information.
Right to opt out of sale or sharing. We do not sell or share personal information. You can still send us an opt-out request, and we will honor Global Privacy Control signals.
Right to limit use of sensitive personal information. We use the information you give us only to prepare quotes and provide the services you ask for.
Right to non-discrimination. We will not treat you differently because you use your privacy rights.

Authorized agents. You may use an authorized agent to make a request for you. We may ask the agent for written proof that you gave them permission. We may also ask you to verify your identity directly.

How to submit a request. Call or text us at (657) 300-7519, email [[CONFIRM: privacy contact email]], or write to [[CONFIRM: business mailing address]]. Include your name, the phone number or email address you used on your quote request, and what you are asking us to do.

How we verify your request. We will match the details you give us with the information we have on file. We may ask for more information before we act on a request. We will confirm that we received your request and respond within 45 days. If we need more time, we will tell you why and may take up to 45 more days, as the law allows.

We will not charge a fee to process a request unless the law allows it.

Changes to this policy

We may update this policy from time to time. We will post the new version on this page and change the effective date at the top.

Contact us

United States Concrete Contractors

Phone or text: (657) 300-7519. You can also text us.

Email: [[CONFIRM: privacy contact email]]

Mailing address: [[CONFIRM: business mailing address]]

Our Terms of Service are on the terms page.